Customer Relationship Lessons from the Top Golf Instructors in the World: Introduction of the KT-Plex®
This study was conducted utilizing in-depth interviews with 25 highly credentialed golf instructors, 24 of whom were ranked in either the prestigious Golf Digest Top 50 and/or Golf Magazine Top 100 lists. Read more » _______________________________________________________________________________________________
CRM 3.0: The Bridge to the Future of Customer Relationships
Introducing CRM 3.0, a new marketing and sales management model that integrates and extends prior approaches to CRM to unleash the potential of customer relationships. Read more » _______________________________________________________________________________________________
R7® Case Study
A client asked us a simple question: What do our customers want? They did not know with precision, beyond a hunch, what their employees wanted. Semplar developed the R7™, an exhaustive account of seven resources (money, goods, information, meaning, services, status, and involvement) that can be provided to customers. Read more » _____________________________________________________________________________________________
Strategy Path Modeling (SPM)
SPM is an approach to model and assess strategy at all levels and areas of the organization. Read more »
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Semplar Scientific is a strategy consulting firm. We are PhDs and our solutions are based upon science.
We use the scientific method to develop, test, and implement business strategy (enterprise, department, project).
We leverage existing scientific research. We also conduct original research to address pressing business questions.